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Our team is here for anything you need. Send us your request, and we’ll get back to you as soon as possible.
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Sales Hours:
- US, Canada, and Latin America
- Monday to Friday 6 AM to 5 PM MT
- Europe, Middle East, Africa
- Monday to Friday 4 AM to 5 PM MT
- Asia Pacific
- Monday to Friday: 12 PM to 11PM MT
- Toll Free: 1-866-387-9595
- Phone: 801-724-6600
Our Office
42 Future Way, Draper, UT 84020, USA
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Our support team is here to help! We're committed to making sure your experience with us is seamless and hassle-free.
Support Hours:
- Monday to Friday from 6 AM to 6 PM MT
- Toll Free: 1-866-387-9595
- Email: [email protected]
- View the Help Center
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Most Common Questions
What does BambooHR do?
BambooHR is the complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination you need to sleep soundly.
Does BambooHR do payroll?
Yes. BambooHR has its own add-on payroll solution that allows data to flow automatically, reducing the risk of double entry and making payroll runs quick and easy. In addition to seamless data flow, payroll customers also enjoy comprehensive payroll reporting, superior customer support, and full-service tax filing. Learn more by visiting the product page on the BambooHR website.
How much does BambooHR cost?
BambooHR pricing varies depending on the number of employees at your organization and the features you select. To get a free price quote, call 1-866-387-9595 or visit our pricing page.
How many countries is BambooHR in?
BambooHR serves customers in over 150 countries.
Is your support team outsourced?
No, our support team is entirely in-house to ensure you receive the best service possible.
Is BambooHR a PEO?
BambooHR is an HR software solution, not an outsourcing provider. But while we don't provide HR staff for you, we do offer top-notch tools that help time-strapped HR professionals perform the work of many. Even a one-person HR department can use BambooHR to analyze people data, hire talent, onboard new employees, manage compensation, and help strengthen their company culture. And that's just the beginning.
Where's my data housed? How secure is BambooHR?
BambooHR customer data is hosted in the United States, Canada, or Ireland, depending on the location and needs of individual customers and applicable laws. All information is encrypted in transit, and sensitive fields are encrypted at rest. In addition, the data center located in Ireland meets all of the data requirements of the European Union, European Economic Area, Switzerland, and the United Kingdom.
We use a Zero Trust model to keep your data locked down at every level, and we take multiple measures to ensure it stays that way. Here are just some of the measures we take to prevent data leaks and unauthorized data access:
- Defense in Depth multi-level data security
- Annual third-party SOC II security audit
- Frequent vulnerability scans
- SAML Support
- Web application firewall
- Annual penetration test
