Join this discussion on AI and its use cases for HR in the workplace, featuring SHRM CEO Johnny Taylor, BambooHR Head of HR Anita Grantham, and BambooHR Head of AI Alan Whitaker.

Outline

  • 00:10:32 - The Benefits and Concerns of AI in HR

Anita Grantham outlines the potential benefits, such as increased productivity, improved error detection, and communication. She cautions about the accuracy, security, and dependency on technology as potential concerns.

  • 00:18:45 - HR's Strategic Role with AI

Anita Grantham emphasizes that AI can help HR professionals focus on strategic outcomes aligning people's output to mission output and organizational design.

  • 00:25:01 - AI and Human Partnership

Alan Whitaker highlights the importance of AI and human partnership, with humans ensuring the accuracy and helpfulness of AI-generated information.

  • 00:40:24 - AI's Impact on HR and Workplace

The panel discusses AI's use in HR tasks like writing job descriptions, generating interview questions, refining policies and employee communications. The use of AI for answering HR-specific questions and forming performance goals was also highlighted.

  • 00:53:00 - AI's Potential Effect on Jobs and The Workforce

According to the panel, AI can assist in eliminating mundane tasks, improving customer support, and creating new products. AI's potential for reskilling and development plans, particularly for individuals at risk of job loss, is discussed. AI's potential societal impact through closing educational gaps and assisting individuals with disabilities was also highlighted.

  • 01:10:15 - Choosing the Right Technological Solution

The experts stress on the importance of recognizing the different purposes of various technologies and choosing one that fits your specific problems. Anita stresses that you should identify your specific problems and focus on finding a technology solution for that.

  • 01:25:00 - Closing Remarks

The session ends with an emphasis on the connection between AI and the human aspect of HR, and the importance of using AI for good and merging the human element with technology.