Perceptions of Human Resources: What Employees Really Think About HR

We asked more than 1,000 employees what they think about their human resources departments and were surprised by the patterns we found. One thing is clear: Opinions among employees vary widely on how effective, knowledgeable, and supportive HR is.

• Which groups of employees have the best and worst perception of HR
• How age impacts employees’ perceptions of HR
• How HR’s capability affects job satisfaction engagement commitment and more