Business today is more competitive than ever. Getting ahead and staying ahead requires your teams to make tough calls, face hard choices, and to work through conflict. But no matter how much you invest in conflict workshops and training, productive conflict is still rare. Why? Because productive conflict is about more than the right skill set. It requires the right mindset and the right processes, neither of which come naturally. In this session, Liane will walk you through a six-step process for creating a culture of productive conflict that will improve results and enhance engagement. You will walk away being able to do the following: Make the case to your organization for why conflict is not only inevitable, but valuable Target the key skills that will allow your workforce to have conflict productively Prepare your employees to work through resistance on the path to resolution